HNH HTSTM
Home-to-School Transport Management
HNH HTSTM is a council-first home-to-school transport management solution that connects transport teams, providers, schools, parents, drivers, passenger assistants and vehicles through one secure platform.
Everything You Need to Manage Home-to-School Transport
A comprehensive platform designed specifically for councils and local authorities managing complex transport operations.
Route Management
Plan, allocate and optimize routes with intelligent mapping and capacity management. Handle complex multi-stop routes efficiently.
Passenger and Student Management
Manage passenger and student records, eligibility, SEND requirements and transport allocations with comprehensive profiles.
Provider Management
Manage transport providers, contracts, performance and service delivery with complete oversight.
Finance Transparency
Track costs, validate invoices and understand route-level financial data with complete visibility.
Compliance & Safeguarding
Ensure driver checks, vehicle compliance and safeguarding requirements are met with automated tracking.
Reporting & Analytics
Generate comprehensive reports for management, audits and decision-making with powerful insights.
Powerful Features for Complete Control
Route Planning & Live Operations
Plan routes with advanced mapping and capacity tools, then monitor live operations with real-time visibility into what's happening today.
- Visual route mapping with address validation
- AM/PM route view and live route status
- On-time, delayed and critical route monitoring
- Driver, PA and vehicle assignment tracking
- Backup driver and vehicle visibility
- Route logs and historical performance
- Missed and incomplete journey tracking
Comprehensive Passenger and Student Records
Manage all passenger/student information, eligibility assessments, SEND requirements and transport history in one place. Passenger information is managed through role-based access, helping ensure authorised users only access the information relevant to their role.
- Secure passenger/student profiles with controlled access
- SEND and medical requirement tracking
- Eligibility assessments and documentation
- Transport history and audit trails
- Role-based permissions for data protection
Provider & Contract Management
Manage transport providers, subcontractors and operators with complete oversight of compliance, performance and service delivery.
- Approved provider list management
- Subcontractor and operator allocation
- Provider compliance status tracking
- Provider vehicle and staff compliance
- Route allocation by provider
- Provider performance scoring
- SLA and KPI tracking
- Complaints and incident trends
- Supplier invoice connection
School Dashboard for Authorised School Users
Give schools secure, real-time visibility into their transport operations without overwhelming transport teams with phone calls.
- Live route visibility and tracking
- Pupil/passenger attendance monitoring
- AM/PM journey status updates
- Delays and route update notifications
- School transport communication tools
- Reduced phone calls to transport teams
- Secure school-only access to relevant information
"Since implementing School Connect, we've seen a real improvement in transport performance and a significant drop in parent calls."
Simon Harris
Headteacher, Wilson Stuart School
"School Connect has completely changed how I manage transport. I have everything I need in one place — it's made my job so much easier."
Amy Gateley
Transport Coordinator, Wilson Stuart School
Financial Control & Transparency
Link journey activity with finance to validate invoices, track variations and maintain clear evidence trails.
- Invoice validation & evidence
- Route changes & variations tracking
- Provider cost comparison
- Audit trail & spend reporting
Compliance & Safeguarding
Automated tracking, alerts and audit trails ensure all compliance requirements are met.
- Driver DBS & licence verification
- Staff & provider compliance tracking
- Training & document expiry alerts
- Vehicle checks & inspections
- Incident logs & audit reporting
Safeguarding & Incident Visibility
Complete incident management and safeguarding oversight with real-time reporting and audit trails.
Incident & Accident Reports
Complete incident logging and tracking
Safeguarding Notes
Secure safeguarding documentation
Route-Linked Incidents
Incidents tied to specific routes
Driver/PA Submissions
Real-time reports from HNH Nexus
Complete Audit Trail
Full history of all incidents
Escalation Visibility
Track incident escalations
School/Council Communication
Coordinated incident response
SEND Transport Support
Specialized safeguarding for SEND
How HNH HTSTM Connects the Transport Journey
A complete ecosystem connecting every stakeholder through one secure platform.
Council creates routes, passengers, providers and compliance rules
Transport teams set up routes, allocate passengers, manage providers and define compliance requirements.
Providers and operators receive route and staffing requirements
Transport providers access route details, passenger information and staffing requirements through the platform.
Drivers and PAs use HNH Nexus for journeys, attendance, checks and incidents
Operational staff manage daily routes, record attendance, complete vehicle checks and report incidents through the mobile app.
Schools use School Dashboard for route and attendance visibility
Authorised school staff monitor transport status, view attendance and communicate with transport teams.
Parents receive updates through HNH Connect
Parents get real-time notifications about their child's transport, including pickup times, delays and journey updates.
Council teams review finance, compliance, reports and audit trails
Transport and finance teams access comprehensive reporting, validate invoices and maintain complete audit trails.
Why Councils Choose HNH HTSTM
Built specifically for local authority transport teams managing complex home-to-school operations.
Improved Route Visibility
Real-time visibility into route status, delays and critical issues.
Reduced Manual Admin
Automated workflows and digital processes reduce administrative burden.
Clearer Provider Oversight
Complete visibility into provider performance, compliance and service delivery.
Better Communication
Improved communication with schools and parents through connected apps.
Stronger Compliance Evidence
Comprehensive audit trails and compliance documentation.
Transparent Invoice Validation
Link journey evidence to supplier invoices for complete transparency.
Better Transport Reporting
Comprehensive MI and reporting for evidence-based decisions.
Improved Audit Readiness
Audit-ready documentation and compliance reporting at your fingertips.
Connected Apps for Every Transport Stakeholder
HTSTM connects seamlessly with mobile apps for drivers, passenger assistants, and parents — creating a complete transport ecosystem.
HNH Nexus
Mobile app for drivers, passenger assistants, mechanics and operational staff to manage daily transport operations.
- Route start/end management
- Passenger attendance tracking
- Daily vehicle inspections
- Incident and accident reporting
- Journey updates and notifications
- Defect reporting and tracking
HNH Connect
Parent app providing real-time transport updates, notifications and peace of mind for families.
- Child transport status tracking
- Pickup/drop-off notifications
- Delay alerts and updates
- Secure messaging with transport teams
- Real-time journey updates
HNH Technology
Redefining operational intelligence for the modern transport and logistics industry.
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