Security, GDPR & Compliance

Security and data protection built into every HNH platform.

Security & Compliance at the Core

HNH Technology takes security, data protection and compliance seriously. Our platforms are designed with robust security controls, GDPR awareness, and operational compliance features to protect sensitive transport and personal data.

GDPR Aware

Built with GDPR principles and data protection best practices.

Secure Access

Role-based permissions and multi-factor authentication where applicable.

Audit Trails

Comprehensive logging and audit trails for compliance and accountability.

Data Protection & GDPR

HNH platforms are designed with GDPR awareness and data protection principles at their core.

Data Minimisation

HNH systems collect and process only the data necessary for operational purposes. Personal data is handled with care and stored securely.

  • Only essential data is collected
  • Data retention policies in place
  • Secure data storage and encryption

Controlled Access

Access to personal and sensitive data is controlled through role-based permissions, ensuring users only see information relevant to their role.

  • Role-based access control (RBAC)
  • Controlled parent access to child data only
  • School access limited to relevant students/passengers

Secure Communication

All communication between stakeholders happens within the secure HNH ecosystem with encrypted data transmission.

  • Encrypted data transmission (HTTPS/TLS)
  • Secure parent-school communication
  • Controlled messaging between users

Audit & Accountability

Comprehensive audit trails track all system activity, providing transparency and accountability for data access and changes.

  • Complete activity logging
  • User action tracking and timestamps
  • Audit-ready reporting

Access Control & Authentication

Role-Based Permissions

Users are assigned specific roles with appropriate permissions, ensuring they only access data relevant to their responsibilities.

  • Council admin roles
  • Transport provider roles
  • School staff roles
  • Parent access controls

Multi-Factor Authentication

MFA is available for enhanced security where applicable, adding an extra layer of protection for sensitive accounts.

  • Optional MFA for admin users
  • SMS or app-based authentication
  • Enhanced account security

IP Restrictions

IP restrictions can be configured where applicable to limit access to specific networks or locations.

  • Office network restrictions
  • VPN access options
  • Configurable access policies

Operational Compliance Features

HNH platforms include built-in compliance tracking and management features to help organisations meet their regulatory requirements.

Document Expiry Tracking

Automated tracking of DBS checks, licenses, insurance, MOT and other compliance documents.

Staff Compliance Records

Complete staff compliance records including training, certifications and safeguarding checks.

Operational Logs

Comprehensive operational logs for routes, journeys, incidents and system activity.

Compliance Alerts

Automated alerts for expiring documents, missing compliance items and required actions.

Technical Security Controls

HNH platforms implement security controls appropriate to the sensitivity of data and operational requirements.

UK Hosting

Data hosted within the UK where applicable, supporting GDPR compliance and data sovereignty requirements.

Data Backups

Regular automated backups where applicable to protect against data loss and support business continuity.

Multi-Factor Authentication

MFA available where applicable for enhanced account security and protection of sensitive access.

Encryption at Rest

Data encryption at rest where applicable to protect stored information from unauthorised access.

Security Testing

Regular security assessments and penetration testing where applicable to identify and address vulnerabilities.

Security Standards

Working towards recognised security standards such as ISO 27001 and Cyber Essentials where applicable.

Our Commitment to Security

HNH Technology is committed to maintaining high standards of security, data protection and compliance. We continuously review and update our security practices to protect customer data and maintain operational integrity.

All security and compliance claims on this page are based on current system capabilities. We do not overclaim or make statements that are not technically or contractually accurate.

Questions About Security or Compliance?

Get in touch with our team to discuss your specific security and compliance requirements.

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